Update 10.4.17: All ticket status emails have been sent. Tickets go on sale to the public starting Friday, October 6th at Noon ET HERE

Update 10.2.17: The ticket request period is closed. If you placed a request, you will be notified of your ticket status by 11:59 PM ET on Wednesday, October 4th.

This form serves as a request form only.

Filling out this form does not guarantee that you will receive tickets - you are not actually purchasing anything at this time.

All requests are subject to availability.

No Refunds. No Exchanges.


All requests, regardless of when they are placed, are treated equally in the system. You can request tickets to one or more shows, but your entire ticket request for all shows must be placed at one time. If you are requesting the 4-Day Ticket you may not request single day events with the 4-Day Ticket. Requesting 4-Day tickets and single day tickets could result in rejection of your requests.

To request tickets for multiple shows:
  • select the first show you want to request tickets for
  • then choose the quantity and type of tickets for your request.
  • click "Add to Cart"
  • Repeat this process until you have chosen the quantity of tickets for each show that you wish to request tickets.
  • Select “Continue” to proceed to finalize your ticket request .

    Please do not submit multiple requests, as this will not increase your chance of receiving tickets and may result in a low priority assignment or even rejection of your requests.

    The price listed on the ticket request is the highest priced ticket you can expect to purchase should you be granted tickets. If you choose best available and are selected for tickets and GA floor tickets are no longer available you may be granted reserved seating tickets and will be charged the appropriate amount.

    The ticket request period ends Monday, October 2 at 10:00 am ET.

    Ticket request status emails will be sent by Wednesday, October 4 at 11:59 pm ET.
  • Whats the drill?

    For information on The Baker’s Dozen 13 Show Package, please visit the ticket FAQ.

    Tickets for the upcoming Phish shows are now being offered through our secure online ticketing system via a TICKET REQUEST PERIOD.

    All requests, regardless of when they are placed, are treated equally in the system. You can request one or more shows, but your entire ticket request must be placed at one time.

    Our allotment of tickets for each show is limited, so we may not be able to fulfill every request that we receive. You will be notified of your ticket status prior to the public on-sale date. All notifications will be sent via email. If you receive tickets, the appropriate money will be charged to your card. For shows with multiple ticket prices the ticket price listed on the ticket request is the highest priced ticket you can expect to purchase should you be granted tickets. If you are selected for tickets and the top priced tickets are no longer available you may be granted lower priced tickets and will be charged the appropriate amount.


    Please make sure that you've selected shows for which you want tickets. If all the info is correct, keep clicking.

    Submit all relevant details for billing purposes. Remember, once you have submitted your request, you cannot make changes to your order. At this point, you will have purchased nothing and are not guaranteed any tickets. You will be entered into a selection process that will assign tickets randomly.

    By submitting your ticket request, you are agreeing that you are prepared to buy all requested tickets. Since there are limited quantities of tickets for each show, it is entirely possible that you will not receive any tickets at all. If this is the case, please be assured that your credit card will not be charged and all of your billing information will be deleted from our system. You will be given another chance to get tickets on the public on-sale date.

    Please remember to WAIT for a request confirmation screen after you've hit the "Submit Request" button. Sit on your hands if you must. Please print a copy of the ticket request confirmation screen, or write down your ticket request receipt number for your records.

    Types of Ticket Requests

    Depending on how a particular venue is configured there may be several types of ticket requests that you may choose for a given show. Below are some of the venue configurations and the types of ticket requests you may chose depending on your ticket needs:

    General Admission Field and General Admission Stands Shows  

    These are shows that have general admission standing on the floor and general admission seating in the stands. Tapers must have a GA floor ticket. There are no Taper specific tickets. For ticket requests that are granted, seating is assigned by Phish Tickets on a best available basis.

    Ticket request types:

    • BEST AVAILABLE  enters your request into a random selection process for either general admission field or stands tickets.
    • FIELD ONLY   enters your request into a random selection process for GA field tickets only.
    • STANDS ONLY   enters your request into a random selection process for general admission seating stands tickets only.

    General Admission Shows  

    These are shows where there are no reserved seats and seating is on a first come first served basis. For general admission shows, taping is on a first come first served basis. There are no Taper specific tickets.

    Ticket request types:

    • GENERAL ADMISSION  - enters your request into a random selection process for general admission tickets to the show.

    Reserved Seating Shows  

    These are shows where all seats are reserved. For ticket requests that are granted, seating is assigned by Phish Tickets on a best available basis.

    Ticket request types:

    • BEST AVAILABLE  enters your request into a random selection process for reserved seating tickets to the show across all price levels where applicable.
    • TAPER PREFERRED  enters your request into a random selection process for reserved seating TAPER tickets to the show BUT should Taper specific tickets sell out, your order still is eligible to be selected for NON-Taper specific reserved seating tickets across all price levels where applicable.
    • TAPER ONLY  - enters your request into a random selection process for Taper Specific tickets only.

    Reserved Seating and General Admission Lawn Shows  

    These are shows that have reserved seating in a pavilion and also general admission sections.
    Ticket request types:

    • BEST AVAILABLE  enters your request into a random selection process for either reserved seating or general admission tickets.
    • TAPER PREFERRED enters your request into a random selection process for reserved seating TAPER tickets to the show BUT should Taper specific tickets sell out, your order still is eligible for selection of NON-Taper specific reserved seating or general admission tickets.
    • TAPER ONLY  - enters your request into a random selection process for Taper Specific tickets only.

    General Admission Floor and Reserved Seating Shows  

    These are shows that have general admission standing on the floor and reserved seating in the stands. For general admission floor shows, taping is on a first come first served basis. Tapers must have a GA floor ticket. There are no Taper specific tickets.
    Ticket request types:

    • BEST AVAILABLE  enters your request into a random selection process for either reserved seating or general admission tickets.
    • FLOOR ONLY enters your request into a random selection process for GA floor tickets only.
    • RESERVED ONLY  - enters your request into a random selection process for reserved seating tickets only.

    General Admission PIT, Reserved Seating and GA Lawn Shows  

    These are shows that have general admission standing in the Pit, reserved seating in the stands and general admission standing on the lawn.
    Ticket request types:

    • BEST AVAILABLE  enters your request into a random selection process for either general admission pit, reserved seating or general admission tickets.
    • TAPER PREFERRED  enters your request into a random selection process for reserved seating TAPER tickets to the show BUT should Taper specific tickets sell out, your order still is eligible for selection of NON-Taper specific reserved seating or general admission tickets.
    • TAPER ONLY  - enters your request into a random selection process for Taper Specific tickets only.


    If you have any questions or problems, please email Phishtickets@ticketstoday.com. Thank You.

    Frequently Asked Questions
     
    Contact
    How do I contact Customer Service?
     
    Delivery
    When can I expect my tickets to be delivered?
    Can my tickets be sent through the regular mailing service?
    What if nobody is there to receive the package?
    How can I track my package?
    What if I need to change my shipping address?
    Where should I send my tickets?
    Why do we ship 2 Day Air?
     
    Will-Call
    What do I need to pick up my tickets?
    When can I pick up my tickets?
    Can somebody else pick up my tickets at Will-Call?
    What if the Credit Card I used to purchase tickets was not my card?
     
    Problems
    I have not seen my tickets yet, where are they?
    What should I do if I got the wrong tickets?
    How do I cancel my order?
    What if the event is canceled or rescheduled?
    Why will my order not process?
    What if I have moved since I placed the order?
    What if my tickets were lost or stolen?
    What level encryption does our web ticketing support?
    What happens if I get the following error message? "No ephemeral rsa support. Your web browser only supports EXPORT cipher, can't access current secure content."
     
    General Questions
    What forms of payment do you accept?
    Can I purchase Taper Tickets?
    What if I place two orders, can my seat locations be put together?
    Will there be more tickets available for this show at a later date?
     
     
    Contact
    How do I contact Customer Service? In order to receive the quickest response to your customer service needs, we recommend emailing Phishtickets@ticketstoday.com. One of our Customer Service Representatives will respond to your email in the timeliest manner possible.
     
    Delivery
    When can I expect my tickets to be delivered? If your ticket request is granted and you have a confirmed ticket purchase, We will ship your tickets approximately 2 weeks prior to the show date. If you have not received your tickets one week prior to the show date, please contact our Customer Service department at Phishtickets@ticketstoday.com. We send all tickets via UPS delivery. On the day your tickets ship out, you will receive email from us with your tracking number and specific delivery date.
    Can my tickets be sent through the regular mailing service? Currently, the only delivery service we offer is UPS. This method provides reliable tracking capabilities and helps us maintain full accountability for the delivery of your tickets.
    What if nobody is there to receive the package? Due to the value of the packages we send out and to ensure successful delivery to you, please make sure you give us an address where you will be during daytime hours. Many of our customer’s have their tickets shipped to their business address for this reason. If three attempts are made without success, the tickets will be returned to us. We can resend them to you for an additional ship fee of $10.00. If we need to overnight the tickets in order for you to have them by the time of the show, that fee increases to $15.00.
    How can I track my package? When your package is shipped, we will send you an e-mail with the tracking number. You can click on that number and it will take you to the carrier’s website for tracking.
    What if I need to change my shipping address? We are able to change your shipping address as long as your tickets have not already been shipped. Please email Phishtickets@ticketstoday.com to request an address change.
    Where should I send my tickets? We recommend sending your tickets to your place of business if you work during the day. Please remember that they cannot deliver to P.O. boxes,. Our carrier guarantees delivery to a business by 4:30 P.M. and to a residence by 7:00 P.M, so please keep this information in mind when choosing your shipping address.
    Why do we ship via UPS? Due to the value of these tickets, and the critical nature of prompt delivery, we use a service that allows both the customer and the company to track the package until it is in your hands. When your tickets are shipped, you will be emailed your tracking number and specific delivery date.
     
    Will-Call
    What do I need to pick up my tickets? All Will Call tickets will be in the name used to place the order. This person must provide photo identification, the credit card that the tickets were purchased with, and a printout of the confirmation email.
    When can I pick up my tickets? You should contact the venue directly to confirm the Will Call pickup times. Most venues designate one hour before show time as the standard time to pick up Will Call tickets.
    Can somebody else pick up my tickets at Will-Call? No, Will Call tickets must be picked up by the person whose name is used to place the order. In cases of emergency and you need to arrange for somebody else to pick up your tickets at Will-Call, you must contact our Customer Service Department at least one week prior to the show date in order for us to change that information for you. In addition, you must provide the person whose name you change it to with the email confirmation for the ticket order and the credit card that was used to purchase the tickets. We reserve the right to refuse will call name changes.
    What if the Credit Card I used to purchase tickets was not my card? Always be sure to bring your confirmation email and photo ID with you to claim your tickets at Will Call. If you are not able to bring the actual Credit Card used to purchase the tickets you may use the last 4 digits of the card to reference your order.
     
    Problems
    I have not seen my tickets yet, where are they? Our standard delivery procedure is to send your ticket order out three weeks before the specified show date for that order, but this can vary. Remember that your tickets will only be delivered Monday through Friday, there is no weekend delivery. If you have not received your tickets one week prior to the show date, please contact our Customer Service department and we will resolve this matter for you.
    What should I do if I got the wrong tickets? If you receive tickets for the wrong show, or tickets that are different from the ones assigned to you, please contact our Customer Service department immediately at Phishtickets@ticketstoday.com so that we may resolve this problem.
    How do I cancel my order? This ticketing site has an "all sales are final" policy. If the show you are planning on attending is cancelled or rescheduled for a date that you are unable to attend, you are eligible to receive a refund for the face value of the tickets.
    What if the event is canceled or rescheduled? If the event is cancelled, rescheduled, or the venue is closed for any reason, you will be updated via email as soon as information is available. We will send e-mail to the e-mail address provided by you in the ordering process (you must provide a valid e-mail address with your order). Before traveling to the show, please confirm the event with the venue. You will receive a full refund for the face value of the ticket in the event that the show is canceled.
    Why will my request not process? The most common error occurs when entering billing and shipping information. Make sure there are no spaces and/or dashes when entering your credit card information. The delivery service we use does not deliver to P.O. Boxes. Make sure delivery information you include does not indicate a P.O. Box as the ship-to address as this can prevent an order from processing. If you still unable to place your order, please copy the error you are experiencing and email it to Phishtickets@ticketstoday.com.
    What if I have moved since I placed my request? Since we send tickets out approximately 2 weeks prior to the show date, we must be contacted sometime before then in order to change the delivery address. If you contact us after your package has left our office, we can have our delivery service re-route the package, but an additional $10.00 will be charged to your account.
    What if my tickets were lost or stolen? We cannot replace tickets that are lost or stolen after they have been delivered to you. Please be certain to keep your tickets in a secure place once you have received them.
    What level encryption does our web ticketing support?  We support 128-bit encryption and higher. To check what encryption your browser supports, click on "Help" and then "About" in the navigation bar of your browser. A window will pop up indicating the encryption level supported. If your browser supports an encryption level lower than 128-bit, then upgrade your browser; most browsers allow you to upgrade for free.
    What happens if I get the following error message? "No ephemeral rsa support. Your web browser only supports EXPORT cipher, can't access current secure content."  To purchase tickets using our web ticketing, your browser must have 128-bit encryption. This error message indicates that your browser supports an encryption level lower than 128-bit. To check what encryption level your browser supports, click on "Help" and then "About" in the navigation bar of your browser. A window will pop up indicating the encryption level supported. If your browser supports an encryption level lower than 128-bit, then upgrade your browser; most browsers allow you to upgrade for free.
     
    General Questions
    What forms of payment do you accept? We accept Visa, MasterCard and American Express as forms of payment.
    Can I purchase Taper Tickets? If taper tickets are available we are allotted a limited number of taper tickets. There will be a Taper Ticket notification on the ticketing site if a band or venue is offering Taper Tickets. Please email any Taper Ticket requests to Phishtickets@ticketstoday.com. We cannot guarantee that your request will be filled.
    What if I place two orders, can my seat locations be put together? Seat locations are assigned on a first- come first-served basis. We cannot guarantee that separate order seat locations will be placed next to each other.
    Will there be more tickets available for this show at a later date? As availability is subject to change, please check back often. Otherwise, refer to the live events page on the band/venue's website for additional ticket outlets.
    All event information is subject to change. Please check back before date of event.